Shipping policy

At Cromo Space For Art, we take great care in packaging and shipping each piece to ensure it arrives safely and in perfect condition. Please review our shipping terms below:

 

1. Processing Time

 

 

• All orders are processed within 3-15 business days (excluding weekends and holidays) after receiving payment confirmation. 

• Custom, big or made-to-order artworks may require additional time; including preparation of the protective packaging time; estimated delivery timelines will be communicated before purchase. 

 

 

2. Shipping Methods and Costs

 

 

• We offer standard and express shipping options.

• Shipping fees are calculated at checkout based on the destination, size, and weight of the artwork.

• Free shipping may be offered on selected items or promotions.

 

 

3. Packaging

 

 

• Each piece is carefully packaged with protective materials to prevent damage during transit.

• For larger or fragile artworks, we may use specialized shipping crates.

 

 

4. Delivery Times

 

 

• Domestic deliveries: approximately 5-6 business days.

• International deliveries: approximately 8-9 business days, depending on customs clearance.

• Delays due to customs, weather, or courier issues are beyond our control.

 

 

5. Order Tracking

 

 

• Once your order is shipped, you will receive a tracking number by email to monitor delivery.

 

 

6. Damages or Issues

 

 

• Please inspect your order upon delivery.

• If your artwork arrives damaged or you receive the wrong item, contact us within 24 hours with photos, and we will arrange a replacement or refund.

 

 

7. International Shipping & Customs

 

 

• Buyers are responsible for any customs fees, import duties, or taxes imposed by their country.

• We are not responsible for delays caused by customs.

 

 

8. Contact

 

For any shipping-related questions or special delivery requests, contact us at info.chromoart@gmail.com